Feature | December 14, 2012

2012 Annual Best in KLAS Software Awards Released

The opinions of thousands of healthcare providers help to expand the dominance of some vendors, while helping others surge in rank

December 14, 2012 — KLAS has released the 2012 Best in KLAS Awards: Software and Services report ranking the best performing healthcare IT vendors in just under 100 market segments. This year, nearly 20,000 provider interviews led to a mix of newly crowned and repeat Best in KLAS winners.

“Providers recognize the critical nature that vendors play in improving healthcare delivery,” says Adam Gale, KLAS president. “Thus, a growing number of providers are weighing in on vendor performance. It speaks volumes that providers want to be heard and be counted. And vendors are listening.”

Some highlights from this year include: 

  • Epic sweeps eight Best in KLAS award categories and is named the No. 1 Overall Software Vendor, No. 1 Overall Software Suite Vendor and No. 1 Overall Physician Practice Vendor.
  • athenahealth receives second-most Best in KLAS wins.
  • Impact Advisors wins No. 1 Overall Services Vendor.
  • New software, service, and Best in KLAS segments in the Best in KLAS report.


The following is a list of the 2012 Best in KLAS vendors for software:

Acute Care EMR

Epic EpicCare Inpatient EMR

Ambulatory EMR (1–10 Physicians)

athenahealth athenaClinicals

Ambulatory EMR (11–75 Physicians)

Epic EpicCare Ambulatory EMR

Ambulatory EMR (Over 75 Physicians)

Epic EpicCare Ambulatory EMR

Business Intelligence/Reporting

Dimensional Insight The Diver Solution

Cardiology

Digisonics DigiView

Community HIS

McKesson Paragon

Document Management and Imaging

Perceptive Software ImageNow

Emergency Department

Wellsoft EDIS

Enterprise Scheduling

Unibased USA RMS

Financial/ERP

Oracle PeopleSoft Enterprise

Homecare

Homecare Homebase

Laboratory

Siemens NOVIUS Lab

Oncology

Elekta MOSAIQ

PACS

DR Systems Unity v|Series PACS

Patient Accounting and Patient Management

Epic Resolute Hospital Billing

Pharmacy

Epic Willow

Practice Management (1–10 Physicians)

athenahealth athenaCollector

Practice Management (11–75 Physicians)

athenahealth athenaCollector

Practice Management (Over 75 Physicians)

Epic Resolute/Prelude/Cadence

Radiology

Epic Radiant

Speech Recognition

Dolbey Fusion Expert/SpeechEMR

Surgery Management

Epic OpTime


The 2012 Best in KLAS vendors for services are:

Application Hosting (CIS/ERP/HIS)

Cerner

Claims and Clearinghouse Services

Navicure

Clinical Implementation Principal

Impact Advisors

Clinical Implementation Supportive

Navin, Haffty & Associates

Extended Business Office

Cymetrix

IT Outsourcing (Extensive)

Cerner

IT Outsourcing (Partial)

Tie between CareTech Solutions Inc. and Xerox

Planning and Assessment

Impact Advisors

Revenue Cycle Transformation

Huron Consulting

Technical Services

Orchestrate Healthcare

Teleradiology Services

StatRad

Transcription Services

Precyse


Five new software market segments were added to the report this year. Clinical Decision Support has been separated into three new markets: Clinical Decision Support — Order Sets and Care Plans; Clinical Decision Support — Referential; and Clinical Decision Support — Surveillance. Point of Use Inventory Management and VNA/Image Archive debut as new segments. Due to changes in the market space, Pharmacy and Pharmacy (Community) market segments have been combined into one category.

The report also has six new services market segments: HIE Consulting, ICD-10 Consulting, Image Exchange, Image Archive Outsourcing, Release of Information, and Revenue Cycle Outsourcing.

The 2012 Best in KLAS Awards: Software & Services report is available to healthcare providers online for a significant discount off the standard retail price. To purchase the full report, healthcare providers and vendors can visit www.KLASresearch.com/BestinKLAS to view top ranked vendors for each market segment. Additional rankings and ratings for each category are available in the report.

For more information: www.KLASresearch.com

Related Content

ACR Select, Appropriateness Criteria, federal AUC requirements, qPLEs
News | Clinical Decision Support| June 23, 2016
The Centers for Medicare & Medicaid Services (CMS) has named the American College of Radiology (ACR) a “qualified...
Philips, SNMMI 2016, Vereos digital PET/CT, time-of-flight, IntelliSpace 8.0, nuclear imaging
News | Nuclear Imaging| June 14, 2016
Philips announced it would be showcasing a variety of nuclear imaging solutions at the Society of Nuclear Medicine and...
Inventory management, cath lab inventory management, automated inventory management
Sponsored Content | Webinar | Inventory Management| June 10, 2016
Do you find products are stocked based on intuition rather than actual utilization based on clinical demand?
Siemens Healthineers, SNMMI '16, molecular imaging, syngo.via, Biograph Horizon PET/CT, mobile configuration
Technology | Nuclear Imaging| June 09, 2016
At the 2016 Annual Meeting of the Society of Nuclear Medicine and Molecular Imaging (SNMMI), Siemens Healthineers will...
McKesson, iPad, CVIS, ECG mobile viewer

Dynamic ECG waveforms displayed on an iPad using McKesson's mobile ECG viewer, which directly connects to the hospital's cardiovascular information system or ECG management system. This technology can help speed triage of STEMI patients, allowing diagnosis anywhere, rather than requiring cardiologists to walk down to an emergency department or drive into the hospital to view the ECG.

Feature | Mobile Devices| June 09, 2016 | Dave Fornell
The ubiquitous smartphone has found its way into the pockets of nearly every clinician and patient in recent years an
Logicalis, telehealth, user experience, recommendations
News | Telecardiology| June 07, 2016
June 7, 2016 — A new report from Logicalis Healthcare Solutions discusses six ways...
Technology | Clinical Decision Support| June 07, 2016
Healthy Interactions and MedCurrent recently introduced a first-of-its-kind clinical decision support platform that...
IBISWorld, electronic medical records, EMR software, price, market report

Image courtesy of IBISWorld

News | Electronic Medical Records (EMR)| June 07, 2016
According to market research firm IBISWorld, the average price of electronic medical record (EMR) software is forecast...
ONC, survey, electronic health records, adoption, 2015
News | Electronic Medical Records (EMR)| June 03, 2016
According to data from a new survey, nearly all of the nation’s hospitals have adopted certified electronic health...
HHS, health information sharing, funding opportunities, data standards
News | Information Technology| May 16, 2016
The U.S. Department of Health and Human Services (HHS) released two funding opportunities from the Office of the...
Overlay Init