Software Manages Patient Itineraries for Cardiology, Transport Departments


March 14, 2011

March 14, 2011 – A software system that manages patient itineraries has expanded into the cardiology and transport departments. Allocade’s On-Cue Expert Software System and enhancements for the On-Cue Dynamic Patient Itinerary information were demonstrated at the Healthcare Information and Management Systems Society (HIMSS) 2011 conference.

“With On-Cue’s new features, caregivers throughout the hospital enterprise have an expanded platform that can help them dramatically improve the timeliness of high-quality patient care,” said Gary Wright, president and CEO. “Current On-Cue customers are realizing significant improvements in the timeliness of care, with metrics that not only confirm increased patient flow through departments managed with On-Cue, but significant improvements of up to 50 percent for keeping patients on time for procedures they are scheduled for. These are very important results, as our customers work to meet their meaningful-use objectives, improve their Press Ganey scores and drive down operating costs.”

Powered by an artificial intelligence engine, the system coordinates patient flow and automatically adapts to disruptions as they occur. This enables the industry’s only dynamic patient itinerary - a time-tagged list of each patient’s preparation and procedure events that adapts in real-time as conditions change.

The new capabilities add more options for caregivers to offload a majority of the time-consuming work required to coordinate and manage complex patient logistics throughout the hospital. The company has adapted On-Cue for implementation into the cardiology department in the cardiac catheterization lab, electrocardiogram (ECG) and echocardiography. As a result, improvements and benefits experienced by caregivers within the radiology department will now extend to the cardiology department, increasing the potential to improve patient flow hospital-wide.

The expansion into the transport department offers a new client for transport control, providing a real-time view of patient status within any procedural area managed by the system. Transport personnel can customize the interface by the type of patient or by the procedural area as they work to improve coordination of patient transports.

In addition to the new features, the company previewed enhancements for viewing and interacting with dynamic patient itineraries using On-Cue’s Web-based enterprise viewer for caregivers. These new enhancements will include extensive incorporation of patient schedule information from other hospital IT systems; the ability to view and interact with multiple dynamic patient itineraries simultaneously, and new features for improved two-way communication between caregivers and the procedural areas. They are scheduled for a two-part release in the second and fourth quarters this year.

One hospital experiencing significant benefits from the system is the University of Utah Health Care. The interventional radiology department reported that installing the system led to a 90 percent reduction in overtime costs, a 10-15 percent reduction in full-time equivalents (FTE) expenses, an increase in patient volume and improved Press Ganey scores.

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