Nuclear Scanner Failures Detected With Real-Time Monitoring
A program proactively monitors molecular imaging system performance online and in real-time to help predict scanner breakdowns. The system can also detect the majority of potential computed tomography (CT) tube failures.
Siemens Healthcare's Guardian Program monitors critical parameters to prevent any system downtime on nuclear imaging scanning equipment. Siemens has extended its Guardian Program to enable proactive online monitoring in real-time for the Biograph mCT, Biograph TruePoint, Symbia S and Symbia T product lines.
If parameters exceed or undershoot defined critical levels, the system will proactively send a message to the Siemens Service Center. This will trigger a predefined, high-speed support and repair process with clearly defined reaction and repair times. A service expert will guide the customer through the first critical phase and help re-establish the system’s availability as fast as possible.
TubeGuard, a Guardian Program option, can now predict the majority of all potential CT tube failures within Biograph mCT. More than 10 sensors monitor the tube functions with Siemens Remote Service (SRS). Tube exchanges can be scheduled in advance and unplanned downtime can be avoided.
The software was released in June 2010.
For more information: www.siemens.com/healthcare