News | August 07, 2008

More Than 70,000 Healthcare Providers Use Dragon Medical for Voice-Driven Documentation

August 8, 2008 - Nuance Communications Inc. today said its healthcare division has crossed the 70,000 license threshold with its Dragon Medical speech recognition solution designed exclusively for use by healthcare providers to create electronic medical records.

With 70,000 users, Dragon Medical said is its being used by more than 10 percent of all physicians in the U.S.

Utilizing specialized medical vocabularies and seamless integration into all electronic medical record (EMR) systems, Dragon Medical empowers physicians, nurses and other caregivers to use their voice to document highly detailed medical reports at up to 99 percent accuracy. The software helps eliminate hours of typing, clicking and scrolling. The software lets clinicians describe the narrative of the patient encounter through free-form dictation, quickly navigate patient charts using spoken commands, and reduce or eliminate the cost of transcription. By combining point-and-click EMR templates with clinician speech-recognized dictation, healthcare provider organizations can create more complete medical records that generate higher levels of reimbursement, while improving provider productivity and patient care.

Major EMR vendors are supporting Dragon Medical as an element of EMR deployments. Dragon Medical makes EMRs easier to use by reducing the number of mouse clicks and typing required by clinicians to document care. EMR systems that interface with Dragon include Allscripts, Epic, Misys, GE Healthcare, NextGen, Siemens, eClinicalWorks, Meditech, McKesson, Cerner, and Eclipsys.

Because medical terminology and phraseology differs greatly from everyday English, Dragon Medical includes vocabularies that are designed to support a range of medical specialties to ensure proper spelling, pronunciation and accuracy of clinical words. Dragon Medical has proven to be up to 33 percent more accurate than non-medical speech recognition software in clinical settings, reducing the need for documentation correction and thereby increasing clinician productivity and reimbursement.

As an example, the company said the medical term, “cerebral embolism,” would automatically be recognized by Dragon Medical, but has a higher likelihood of being incorrectly recognized by non-medical speech recognition software, which might convert “embolism” into “symbolism.” Dragon Medical minimizes medical report errors by recognizing medical terms accurately the first time.

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