Technology | November 20, 2012

New Service Offering Ensures Optimal Imaging System Performance

Toshiba introduces e-Watch environmental monitoring solution

November 20, 2012 — The environment surrounding a medical imaging system can now be monitored with Toshiba America Medical Systems Inc.’s e-Watch. This integrated solution monitors power, temperature and humidity in the room in which the imaging system resides, ensuring optimal performance and uptime.

e-Watch is a new enhancement to InnerVision Plus, Toshiba’s remote diagnostic system that allows service engineers and applications specialists to see what is occurring on the systems 24/7. If there is an issue with the temperature, humidity or power that could affect the performance of the system, e-Watch immediately sends an alert. e-Watch and InnerVision Plus are available for Toshiba CT (computed tomography), MR (magnetic resonance imaging) and cardiovascular equipment.

“e-Watch quickly detects problems that could lead to a system not performing at its full potential,” said Ted Nemetz, vice president, Service, Toshiba. “At Toshiba, our commitment to providing the best customer service begins before an issue even occurs.”

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