News | February 24, 2015

New Helpline for Heart-Failure Patients Aimed at Reducing Re-admissions

Stronger Hearts Helpline pilot program centralizes resources to educate, improve access to care

Stronger Hearts Helpline, heart failure, telecardiology, California

Maxwell Ohikhuare, M.D., San Bernardino County Department of Public Health, speaks at the launch of a new community helpline for heart-failure patients. The new Stronger Hearts Helpline will provide patients and caregivers with free, 24/7 resources to help them understand and manage heart failure.

February 24, 2015 — The National Forum for Heart Disease & Stroke Prevention announced the launch of the Stronger Hearts Helpline, a 24/7 free call-center resource for people with heart failure and their families. The pilot program is an addition to the existing 2-1-1 information and referral hotline in San Bernardino County, California – a region where nearly 20 percent of Medicare recipients are being treated for heart failure – and long-term plans are to expand the service nationwide.

“Many people with heart failure don’t fully understand the intricacies of the disease; to them, it may sound like a death sentence,” said Maxwell Ohikhuare, M.D., health officer for the San Bernardino County Department of Public Health. “The Stronger Hearts Helpline will give them easier access to information that can help them take control of their condition and stay healthier longer. I am thrilled that the National Forum chose our community to pilot this important resource.”

Heart failure is a complex condition with several causes and symptoms, and thus it can be difficult to understand and manage properly. With the bilingual Stronger Hearts Helpline, callers simply dial 2-1-1 (or 888-435-7565) and ask for the Stronger Hearts Helpline to receive confidential support from trained, live operators who can direct them to free or low-cost services.

Resources provided through the helpline include referrals to medical professionals and clinics; information about heart failure and its treatment, exercise programs, nutrition and mental health programs; and help with transportation to a doctor’s appointment.

Stronger Hearts builds on San Bernardino County’s existing 2-1-1 program, which provides a variety of health and community resources to local residents. The helpline was made possible through funding from Novartis Pharmaceuticals Corporation.

For more information:

Related Content

Dictum Health, telehealth study, IDM100 tablet, neonate cardiology, in-home monitoring
Technology | Telecardiology | July 19, 2016
Dictum Health Inc. announced the launch of a post-U.S. Food and Drug Administration (FDA)-approval study of its end-to-...
ASE 2016, echocardiography, telemedicine, Arkansas, pediatric patients
News | Telecardiology | June 13, 2016
Two new research studies verify that echocardiography, linked to experts through telemedicine, can provide better and...
Logicalis, telehealth, user experience, recommendations
News | Telecardiology | June 07, 2016
June 7, 2016 — A new report from Logicalis Healthcare Solutions discusses six ways...
Technology | Telecardiology | March 14, 2016
Dictum Health Inc. unveiled its Virtual Exam Room (VER), the centerpiece of its cloud-based, cybersecure and HIPAA-...
Philips, eICU, remote intensive care unit, telehealth, multi-year deals
Technology | Telecardiology | March 03, 2016
Philips announced four leading U.S. health systems have signed multi-year telehealth deals to implement the company’s...
Nebraska Medicine, telehealth, Google Glass, video conferencing, ResolutionMD
News | Telecardiology | May 13, 2015
At Nebraska Medicine, technology innovations bring with them opportunities to enhance patient care. The ability to...
Icahn School of Medicine, Mount Sinai, Rush, tele-robotic ultrasound, telehealth
News | Telecardiology | April 24, 2015
A new clinical trial is testing the feasibility and efficiency of a doctor in New York City remotely performing long-...
Sponsored Content | Videos | Telecardiology | February 22, 2013
The Iowa Heart Center created a telecardiology program that connects cardiologists in Des Moines with satellite facil
Overlay Init