Patients expect their hospital experience to involve nothing less than the latest technology. That is why the idea of too much paperwork scares them off, sometimes to the point of choosing the Internet for help with medical conditions. These are among the findings of an online survey conducted by Harris Poll of more than 2,000 adults in the United States on behalf of Ricoh Americas Corp. The focus was information mobility in American hospitals, the ability to efficiently move information among clinical and administrative workers regardless of whether it is paper-based or digital.